Dont believe your eyes….

[icleancarpetz]

I was asked to clean this…


When i walked in i thought the carpet was brown color. A few moments later the tenant pulled back the plastic floor protector, i thought dang! My bad…carpet is not brown. First time ever my eyes deceived me.


Tenant believes its not in bad shape!
I said to myself…”according to who!”

 

[hogjowl]

I have those customers too. Their rooms are small and their carpet isn’t too dirty.
Over the phone …

 

[jessi]

I have those customers too. Their rooms are small and their carpet isn’t too dirty.
Over the phone …

I messed up over the phone when I asked how many bedrooms. She said 3, I show up and it’s 3 bedrooms, 2 carpeted living rooms, a carpeted loft area and carpeted stairs smh

 

[sassyotto]

you lost me at "tenant"

 

[hogjowl]

I messed up over the phone when I asked how many bedrooms. She said 3, I show up and it’s 3 bedrooms, 2 carpeted living rooms, a carpeted loft area and carpeted stairs smh

Awkward
I avoided that for years and years by never pricing over the phone. I’d go out for an estimate first or they’d agree to setting the price at the time of service. I’m not sure exactly what happened of late that made me change to phone pricing … I’m not sure if I just got tired or if the last four years of the Biden economy caused me to attempt to be more competitive… probably a bit of both.
Anyway … I’ve learned that people lie.
No matter how much money they have.

 

[Jim Pemberton]

The calls I get (this is a little long...sorry Marty).

I got a call from a consumer, who got my name from a cleaner who didn't want the job:

Caller: "Do you know anyone that you've trained that can clean a sofa that I think is made from cotton or some other expensive natural fiber?" (he said "natural fiber", not my words.)

I knew one man relatively close by to him, but I just can't help asking questions:

I asked "Why does it need to be cleaned?"

Caller: "It just has a little urine on it"

(I always worry when they try to minimize things)

"What is a little? A dog, a cat?.....or was it human?" I asked

Caller: "Well, its human. It went all over the middle cushion, and parts of the other two, and down into the body"

(OK, it isn't a little urine)

Then the guy asks:

"What do you think the guy will charge....I kinda did this (how do you "kinda" urinate all over a cushion I thought) and I need to do my buddy a solid and pay for this...It won't be like 500.00 or anything?" He asked

(Now I see where this is all going)

I warned him that it could, and that he needs to be ready to pay. He sullenly just said: "OK, I guess I'm screwed then"

(And maybe watch where he crashes when he drinks..... I didn't say that part)

Just you folks know, I do pre-qualify for you when I can!

 

[Jim Pemberton]

PS:

I'm not moralizing, but I have to say how happy I am that none of my kids drink alcohol at all.

They are all over 21 and responsible people, but all sorts of things can happen when you let yourself get to be impaired, and most of them can at the least be embarrassing, possibly expensive (like this poor guy), and at times leave you open to criminal charges, injury, and even death.

I sleep better not worrying about this with the four of them.