Most likely they were lured away by someone else. But if you do exceptional work, they will come back
been my experience anyway
We moved to the next city over and I hear that caused some confusion.
I hear some clients saved the cell number of a former employee and contacted him directly. He would drive up From
Phoenix, a 1500-mile round trip, and take care of them. He would tell some people I left the company.
I have won back some of those customers.
It's an ego boost when clients tell us they hired someone else because they couldn't wait for me, and they will never make that mistake again.